Troubleshooting
If your system is reporting memory issues and crashing, the best thing to do in this case would be to run the Windows Memory Diagnostic tool. Click Sta...
Wed, 29 Dec, 2021 at 12:47 PM
To install Windows cleanly on your Rok Box (if you cannot recover from your Windows Recovery Image), please follow the below steps. First: If you&...
Fri, 11 Jul, 2025 at 4:15 PM
Occasionally, there may be a need to clear the CMOS and BIOS on your PC to troubleshoot power, boot, and other issues. This is easy to do. 1. Shut...
Wed, 2 Mar, 2022 at 3:42 PM
To help troubleshoot your PC, we may request a system information report, which is a text file which contains information about your PC. If this is req...
Thu, 23 Jun, 2022 at 2:00 PM
If you cannot boot your Rok Box, or if Windows has issues which stop your system from properly booting, you can opt for a Windows System Restore to roll you...
Thu, 7 Jul, 2022 at 12:26 PM
From time to time, you may see that your Rok Box runs into application crashes or blue screens, which can be due to corrupted Windows files. If this is...
Wed, 21 Aug, 2024 at 2:20 AM
If you need to find the model of your Rok Box motherboard, you may do the following: 1. Right-click START 2. Click "Powershell - Admin". Ple...
Tue, 30 Aug, 2022 at 10:53 AM
To find the BIOS version of your Rok Box's motherboard: 1. Right-click START 2. Click "Powershell - Admin". Please note that this may also...
Tue, 30 Aug, 2022 at 10:54 AM
If your Rok Box is rebooting at random, there are a few things to first check: When does the system crash? It is important to note when your Rok B...
Fri, 20 Jan, 2023 at 7:37 AM
In the case that Windows encounters an issue when booting, or with its file system, it may boot and display the message, "Preparing Automatic Repair&qu...
Mon, 26 Sep, 2022 at 11:36 PM