Troubleshooting
In the occasion that you are unable to correct an issue with your Windows installation, and you are unable to utilize a Windows restore point or backup imag...
Mon, 16 Sep, 2024 at 7:54 PM
If you happen to have an IP address conflict on your Rok Box with another PC on your network, you may be unable to properly connect to or share files on you...
Fri, 29 Mar, 2024 at 10:24 AM
You can add more SSDs to your Rok Box. First, you'll need a new SATA III SSD, such as the one found at the below link: https://amzn.to/4aCSt...
Thu, 1 Aug, 2024 at 3:11 PM
The issue: Your Rok Box boots and shows this screen: The solution: Most often, this issue occurs when a USB-connected device is acting as a b...
Thu, 4 Apr, 2024 at 8:23 PM
If you need to download the Intel Thunderbolt Control panel, you may do so here: https://apps.microsoft.com/store/detail/thunderbolt-control-center/9N6...
Mon, 8 Apr, 2024 at 2:37 PM
If your PC is not reporting the proper capacity of installed RAM in your Windows interface, you may have a loose RAM stick in your Rok Box PC. To troub...
Fri, 3 May, 2024 at 4:40 PM
If a device has the potential to cause issues on your PC, such as BSODs, crashes, and etc., it may be advisable to remove said device from the Windows Devic...
Tue, 7 May, 2024 at 4:35 PM
Because PCAudioLabs utilizes resistors on the fans in your Rok Box, the onboard firmware in your motherboard BIOS may not recognize the fan's speed, lea...
Thu, 9 May, 2024 at 5:09 PM
Depending on your Rok Box configuration, you may either add more m.2 SSDs to your PC, or replace those already installed with larger capacity drives, depen...
Thu, 1 Aug, 2024 at 4:32 PM
Occasionally, an application may require that you disable Efficiency cores that are part of your Intel CPU. This is a rare need, but, if you are instructe...
Wed, 21 Aug, 2024 at 2:20 AM