Troubleshooting

Download the Control Center Application for your Rok Box MC Mobile
You may download the installer for the Control Center application by clicking HERE.
Thu, 21 Nov, 2024 at 2:47 PM
How to load the PCAL BIOS Profile on your Rok Box
1. Boot the PC and press DEL repeatedly as it boots to enter the BIOS.  2. Once in the BIOS, enter ADVANCED MODE (if not already loaded into it) by pressin...
Mon, 23 Dec, 2024 at 1:43 PM
How to troubleshoot your Rok Box's liquid cooling system
In the case of your PC overheating or shutting off, it is imperative to check for proper operation of your Rok Box's liquid cooling system (if equipped)...
Tue, 21 Jan, 2025 at 4:29 PM
No audio output from headphone jack on my Rok Box tower PC
Your Rok Box may feature a 1/8" headphone output/mic input combo jack on the front of your PC's tower case.  If, when plugging headphones into ...
Thu, 13 Feb, 2025 at 2:12 PM
My Rok Box's CPU cooling fan was dislodged during shipment
If you receive your Rok Box and your CPU cooling fan is dislodged from your CPU cooler, it will be necessary to reseat the cooling fan onto the CPU cooling ...
Thu, 13 Feb, 2025 at 2:38 PM