Windows System Restore from System Image 

Your factory installation of Windows, including any custom software installations and hardware drivers, is recoverable from unforeseen events such as viruses, unstable software downloads, and hard drive failures, and is included on the Audio or Samples Drive installed in your computer (depending on your configuration chosen when you purchased your PC). 

This restore image is stored on your Audio or Samples drive in a folder labeled “WindowsImageBackup”.  

Please DO NOT Delete this folder!  If you delete it, you will lose your recovery image.  

It is also advised to make a secondary backup of this WINDOWSIMAGEBACKUP folder to a hard drive not in your computer, such as a backup hard drive kept in a secure place.  

In the event of a data loss, Windows issue, or other system issue, the PCAudioLabs Restore Image can be used with your existing or a new hard drive to bring your system back to the way it was when you first received it. 

  • You will lose all files on the OS hard drive that were written to it after the system arrived to you. 

  • Your system will be refreshed to its original state, as it was when it was built for you. 

  • You will not lose files on your other hard drives, but it’s good  to back them up.

To restore your Rok Box to its factory settings (when your computer was built for you): 

1. Insert the Windows repair USB into the USB port on the PC. 
2. Boot or reboot the PC. Press the F7, F11, and F12 keys repeatedly to show the boot selection screen. 
3. In the resulting menu, choose to boot from the USB thumb drive, which is usually denoted as USB UEFI device. 
4. The PC will boot from the USB drive. 
5. Once booted, you should be presented with an option to troubleshoot -- click this. 
6. Click the option "More troubleshooting options". 
7. Click Windows Image Recovery. 
8. The Windows Image Recovery console should open and scan your drives to find the most recent Windows Image backup that was created. 
9. Select to use the most recent backup image, and hit NEXT until the system states that the disk(s) will be re-imaged based on the backup image. 
10. Let the process complete. The PC will reboot. 
11. You should now be using the Windows installation that was built for your PC when PCAudioLabs built the PC. 
12. Connect to the Internet and click Start, then click the gear icon on the Start Menu to open the system settings. 
13. In system settings, click WINDOWS UPDATE on the left-hand side. 
14. Allow Windows Update to download and install available updates, and then reboot the PC. 


We advise that you perform a Windows Image Backup of your computer after you have received it and installed all your necessary applications. 


This article was last updated on August 25th, 2025.